Modified on: 30 Jun, 2026
Once you register your Jooble Employer Account, an automated verification letter is sent to your corporate email address immediately. While it usually takes up to 5 minutes to arrive, mail server configurations or inbox filters can sometimes delay or block the message. If you cannot find your confirmation email, follow this step-by-step troubleshooting guide.
Step 1: Check Basic Inbox Settings
Before requesting a new letter, please make sure to perform these quick checks:
- Verify the Email Address. Ensure you are logged into the exact email mailbox you provided during registration.
- Inspect All Folders. Check your Spam, Junk, Promotions, and Updates folders, as automated system emails are occasionally misfiltered.
- Check Server Restrictions. If your company utilizes strict firewall settings, your corporate mail server might be blocking inbound messages from Jooble. In this case, contact your IT Administrator or email provider to whitelist Jooble's domain.
Step 2: Request a New Confirmation Letter
If you have checked your folders and still haven't found the email, you can easily trigger a resend from your account dashboard.
How to resend: look at the top of your employer dashboard. You will see a notification banner regarding the unverified status. Click the "Resend confirmation email" option inside this banner to request a new verification link.
Important: double-check the spelling of your corporate email address in your profile settings before hitting the resend option. A single typo will prevent the message from reaching you.
Step 3: Contact Jooble Customer Support
If you have reattempted the verification process and the email still does not appear in your inbox, our team will help you manually verify your account.
Please submit a request through the Jooble Support Portal using your corporate email address. To speed up the process, clearly state your issue and provide your Employer Account ID (located in the upper right corner of your dashboard).